• Clear visibility into sales, service and marketing performance in Singapore and abroad
• Streamlines quote-to-order processes
• Elevates productivity with a 360-degree view of your customers
• Improves sales performance through forecasting, upsell and commission management
• Drives collaboration with partners
• Increases customer service productivity and reduces case resolution times
• Manage multinational sales and services organizations, with Global CRM.
• Sales Force Automation: Optimize sales processes with complete opportunity management, and get powerful tools to drive performance including sales forecasting, commission management, upsell management and more.
• Customer Service Management: Drive service with complete case and escalation management, and accelerate service with knowledge base management, customer self-service and more.
• Partner Relationship Management: Improve collaboration with partners through partner relationship management (PRM) that delivers joint marketing campaigns, joint lead management, partner commissions and order processing.
• Marketing Automation: Grow faster with almost unlimited customer segmentation and targeting capabilities, email marketing and true marketing program ROI analysis.
• Mobile: Comprehensive support for mobile devices like iPhone, iPad, BlackBerry or Windows Mobile and ensures that your employees can access NetSuite when and where they need it.
• CRM Analytics and Reporting: Fingertip access into sales, marketing and customer service information lets you measure and optimize performance so that you can get back-office metrics for total business visibility.

NetSuite CRM+ includes powerful sales performance management, order managment, partner management and marketing effectiveness capabilities as standard.